🔄 Cancellation & Refund Policy – Kakade Decor

Last Updated: December 2025

1. Order Cancellation

1.1 Customized / Made-to-Order Products

• Orders for customized or made-to-order products cannot be cancelled once:
  • Design approval is shared, or
  • Manufacturing has started

1.2 Standard / Ready Design Products

• Cancellation requests are accepted within 1–2 days of order placement
• Cancellation is valid only if the order has not been dispatched

📧 Cancellation requests must be sent to:
shraddha@kakadedesign.in

2. Refund Eligibility

Refunds are applicable only in the following cases:

• Product received is damaged during transit
• Incorrect product delivered

Conditions:

• Customer must notify us within 24 hours of delivery
• Unboxing video and product images are mandatory

3. Non-Refundable Cases

Refunds will not be provided for:

• Customized or made-to-order products
• Minor variations in color, texture, or finish
• Damage due to mishandling after delivery
• Incorrect address or delivery failure due to customer error

4. Refund Processing Time

• Approved refunds are processed within 6–8 working days
• Refunds are credited to the original payment method

5. Replacement Policy

In case of verified issues, Kakade Decor may offer:

• Replacement, or
• Partial / full refund (at company discretion)

6. Shipping Charges

Shipping charges are non-refundable once the order is dispatched.

7. Contact Details

For any cancellation or refund-related queries:

Kakade Decor
📧 shraddha@kakadedesign.in
📞 +91 95525 24782